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Speakers Announced for Quickbooks Connect!

by Community Manager Community Manager 11 hours ago - last edited 9 hours ago

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This post was written by Jenny Urbano, our Social Media Manager

 

"You’ll feel it as soon as you arrive. The sense that you’re surrounded by people who share your motivation and determination to succeed. Join us for a unique opportunity to get inspired, learn valuable information and make important contacts. When you leave QuickBooks Connect, you’ll be ready to take your business to the next level."

 

We are so excited to announce that some BIG names are going to be speaking this October at Quickbooks Connect (#QBConnect) in San Jose, CA. Not only will you be able to mingle with other small businesses, but you will also be able to see Arianna Huffington, Mark Andreessen, and Bill Rancic speak about what matters most for you as a small business, as an entrepenuer, as a developer, or as an accountant. 

 

We have some really great surprises in store for you at the Quickbooks Connect conference, but we also want to connect with you - and learn how to be great, together.

 

Click here to secure your seat for this conference, it will be an event that you won't wanna miss! Will you be there?

 

 

 

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jurbano

[Infographic] Appointment Wait Times by City

by Community Manager Community Manager a week ago - last edited a week ago

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Whether you're a physician, or provide another type of appointment-based service, we all know how difficult it can be to schedule patients or clients. From when someone first calls in, it can sometimes be weeks before you're able to fit them into your already busy schedule. But how does your practice stack up against the competition? A survey conducted by Merritt Hawkins of practices in 15 metropolitan areas across the country found that the average wait time to get an appointment can vary widely. Check out their infographic to see how you're performing.

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jurbano

3 Things Your Small Biz Can Learn From the World Cup

by Community Manager Community Manager 2 weeks ago - last edited 2 weeks ago

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This post was written by Jenny Urbano, our Social Media Manager.

 

World Cup Fever. It felt like you couldn’t escape the excitement of the World Cup recently, but other than a fun global game bringing countries together for one goal (to come out on top) there are lessons to be learned in business from the game. We’ve compiled a list of 3 things your small business can learn from the World Cup.

 

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The time is upon us, voting has opened for the 2014 Townie Choice Awards.  Demandforce has collected 13 Townie Choice Awards to date thanks to our loyal customers and Dentaltown... And we want to do it again in 2014!

 

 

Demandforce is nominated this year in the following categories:

 

1) Dental Marketing

2) Internet Marketing & Web Services

3) Patient Communication Systems

 

If you have a few minutes, please take the time to cast your vote! Below are the steps to do so:

  1. Visit http://www.dentaltown.com/Dentaltown/Survey.aspx
  2. Log in or click the link to "Register" and follow the 6 step registration process and log in
  3. Click on "Townie Events" in the menu bar, then click "Townie Choice Awards"
  4. Vote!
  5. Show us you voted! Email a screen shot to Eric_Ng@intuit.com
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Got negative reviews? Think that you have them under control? ZenDesk has released results from a recent study, which reveals the impact that the rise in social media and web review sites can have on a business' bottom line. For as much as we emphasize good customer service, the impact of bad customer service is nearly the same but with opposite results. So, put yourself in your customers' shoes and make it your number one goal to deliver fast, reliable, and convenient customer service!

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jurbano

The Beginner's Guide to Social Media Strategy

by Community Manager Community Manager ‎06-24-2014 10:06 AM - edited ‎06-24-2014 10:13 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

It’s time to handle your social media strategy like the professionals do. Sure, many people hand off their Twitter passwords to the most internet savvy person in the office and let them run wild, and sometimes that is successful but other times that can be detrimental. Most businesses who see success on social media don’t just hire the right person, but have a clear and defined goals for their social channels. We’re here to help walk you through what a social media strategy should look like for your small biz, and tailoring it to your audience so you can see your efforts thrive.



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jurbano

Will Google Glass Change the Patient Experience?

by Community Manager Community Manager ‎06-17-2014 11:35 AM - edited ‎06-17-2014 11:35 AM

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This post was written by Lea Chatham, Content Marketing Manager at Kareo, responsible for developing educational resources to help small medical practices improve their businesses.

 

Google Glass is the hot technology of 2014. It has quickly generated a lot of buzz in many industries and spawned a slew of Facebook and Twitter groups. Recently, famed tennis player Roger Federer wore it during a match, a first that was promoted widely in the press.

 

Is just a fun piece of tech or will it actually have a meaningful impact in healthcare and other industries? According to Tom Giannulli, MD, MS, Chief Medical Officer at Kareo, “Google Glass is a great technology for the physician practice. It allows doctors to record live instructions and share that recording with the patient to improve documentation and patient compliance.”

 

 

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jurbano

Postcards Now Available For Veterinary Practices

by Community Manager Community Manager ‎06-11-2014 07:00 AM - edited ‎06-06-2014 11:04 AM

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We are excited to announce that we now offer customizable and automated postcards for veterinary practices! Postcards are a great way to reach your entire client base and remind them to bring their pets back in. 

Demandforce postcards are:

 

Affordable: Send for only $0.79 per postcard delivered. Postage included! 

 

Relevant: Choose from three types of postcards - birthday, vet reminders and preventative care. 

 

Customizable: Upload your logo, choose from 27+ front images, include a promotion, select a client testimonial and more!

 

Easy: Set up preferences once & postcards go out automatically each month to the right client with the right message. No more manually pulling lists! 

 

Measurable: Track your results and see clear return on investment.

 

Check out how they look in your portal!

 

Questions for a rep? Call (866) 505-3232. 

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jurbano

Your Online Reputation. Why It Matters, and Who Can Help!

by Community Manager Community Manager ‎06-03-2014 09:52 AM - edited ‎06-03-2014 09:53 AM

 

 

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This post was written by Kacey Burr, the Channel Marketing Associate at Demandforce.

 

Our friends over at Kareo have created a valuable resource to help you build and enhance your online reputation, and to make it work for your practice. We were thrilled that they asked us to contribute in compiling this guide of best practices, “4 Steps to Building and Managing Your Practice’s Online Reputation.” It is full of simple and incredibly effective tips and tricks to make sure that you are putting your best foot forward online. You know you have a great practice, your current patients know it – why not work together to make sure the rest of the world knows it too?

 

Here is a sneak preview into some of the important advice Kareo has to offer, and a few ways Demandforce can help.

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jurbano

In the Know: Life Hacks for Speeding Up Productivity and Well-Being

by Community Manager Community Manager ‎05-27-2014 10:10 AM - edited ‎05-27-2014 11:41 AM

Screen Shot 2014-05-27 at 10.10.44 AM.pngThis post was written by Jenny Urbano, our Social Media Manager.

 

We're continuing our series of blog posts featuring articles small businesses should be "In the Know" about! This week we are featuring "life hacks" you can use at your current job to better not only your performance, but your overall well-being. 

 

 

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jurbano

Bridging the Gap: San Francisco Fan Trip Giveaway Recap

by Community Manager Community Manager ‎05-20-2014 09:57 AM - edited ‎06-10-2014 04:11 PM

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This post was written by Jenny Urbano, our Social Media Manager.

 

San Francisco is all about love. We had the Summer of Love and people have been known to leave their heart here. Rumor has it, this is where the Demandforce offices are located. Just ask the winners of our Bridging the Gap contest who we flew to San Francisco.

 

We wanted to show our love to our customers, so we asked them what working at their business was like before Demandforce and after, and were overwhelmed by the responses. We laughed with you, we cried with you, and we had a really, really tough time choosing the few lucky winners. We wanted to share some highlights of the journey with all of you, and all the good times we had during Bridging the Gap.

 

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Take this 1 minute quiz to access the right free resource to help ensure your business online accurately reflects YOU and all you have to offer!

 

Happy #SBW2014! 

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jurbano

The 3 Ways Google+ Is A+ for Your Small Business

by Community Manager Community Manager ‎04-22-2014 09:10 AM - edited ‎04-22-2014 09:17 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

Are you still scratching your head about whether or not to invest your time in Google+? Choosing which social media network to devote your precious time to can be a job in and of itself, so we’re here to make a case for adding Google+ to your must update list. Not only are your posts indexed in Google, but also give you the ability to segment your message to the right audience, with more eye-popping imagery.

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jurbano

On the Winning Team: Demandforce Demo Giveaway

by Community Manager Community Manager ‎04-16-2014 08:56 AM - edited ‎04-16-2014 08:56 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

Alright...alright, you know we always say it, but when you sign up with Demandforce you really are on a winning team. We wanted to take winning to the next level, by giving away four Sonos PLAY:1 speaker systems as part of our “Final Four” to four lucky businesses who requested a demo during April! This was music to the ears of the following businesses, because they are our big winners-

 

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jurbano

Time is Running Out for Meaningful Use: What Are Your Options?

by Community Manager Community Manager ‎04-15-2014 09:00 AM - edited ‎04-16-2014 11:26 AM

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This post was written by Lea Chatham, Content Marketing Manager at Kareo, responsible for developing educational resources to help small medical practices improve their businesses.

 

I am sure you don’t need to be told about a little program called Meaningful Use, also known as the EHR Incentive Program. Started in 2011, it’s been a pretty ubiquitous topic, and it’s so common that you probably think you still have plenty of time to decide if you want to attest or not. Not true!

 

The fact is that 2014 is last year to initiate participation for Medicare to receive incentive payments ($24,000 over three years) and avoid the first penalty.

 

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jurbano

CustomerLink Agrees to Join Forces With Demandforce

by Community Manager Community Manager ‎04-09-2014 02:30 PM - edited ‎04-09-2014 02:44 PM

This post was written by Annie Tsai, our Chief Marketing Officer.

 

I’m excited to announce that we have entered into an agreement to acquire CustomerLink, a leader in providing marketing solutions for small businesses in the automotive industry.

 

This is a strategically important acquisition for Demandforce that creates a tremendous opportunity for businesses in the auto repair industry. And, it represents the joining of two companies that are both very passionate about providing innovative solutions for small businesses.

 

Together, we look forward to continuing our focus on delivering Demandforce’s communications and reputation solutions with CustomerLink’s direct mail and analytics capabilities - all supported by Intuit’s trusted brand.

 

Once the transaction closes, look for updates including new product developments and other exciting news.

Looking ahead, we will focus on delivering the best customer experience and making this transition as smooth as possible for everyone.

 

 

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jurbano

Vision Source & Demandforce: Revolutionize Your Marketing and Communications

by Community Manager Community Manager ‎04-08-2014 09:24 AM - edited ‎04-08-2014 09:27 AM

 DemandForce team at a previous Exchange

 

This post was written by Kacey Burr, the Channel Marketing Associate at Demandforce.

 

Another year, another exciting Vision Source Exchange! Getting ready for the event and wondering what you have to look forward to? Demandforce is here to give you a sneak peek of some of our latest and greatest features that continue to keep you on the cutting edge and engaged with your patients. Demandforce is always going places, and we’re taking you with us.

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jurbano

Searching for the Right Candidate: Interviewing 101

by Community Manager Community Manager ‎04-03-2014 08:54 AM - edited ‎04-09-2014 02:13 PM

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This post was written by Jenny Urbano, our Social Media Manager.

 

You have an open position in your business that needs to be filled as soon as possible- but  you want to make sure it’s filled with the right candidate. Finding the right match may seem like searching for a needle in a haystack, or better yet, a qualified candidate in a mountain of resumes. We’re here to give you some advice on how to find a great potential employee: from start to finish.

 

 

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jurbano

Demandforce Reviews: More Bing for Your Buck

by Community Manager Community Manager ‎03-25-2014 08:07 AM - edited ‎03-28-2014 09:39 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

You know reviews are important. We know reviews are important. Let’s explore the world of Demandforce reviews together, and the newest edition to where they show up on the world wide web: Bing! 

 

Did you know 20% of searches are conducted through Microsoft’s search engine, Bing?

 

Each and every time someone searches your business, your Demandforce reviews will automatically push to your small businesses profile page on Bing.

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jurbano

In the Know: The Week in Google

by Community Manager Community Manager ‎03-19-2014 09:58 AM - edited ‎03-19-2014 09:59 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

Welcome to our second edition of "In the Know," our blog series which finds the most useful articles from social and online marketing from past week, and brings them to you tied with a bow. Last week we focused on the latest news in social media, but this week we wanted to focus on the search engine giant, Google. As you are all well aware, Google makes changes at the speed of, well, Google. This week we discuss why your business really should be utilizing Google Plus, how Google could penalize your business for guest blogging, how students are suing Google for reading their emails, and the latest in wearable technology. 

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jurbano

Trusted Answers, Trusted Content. Announcing the Knowledge Base!

by Community Manager Community Manager ‎03-17-2014 08:00 PM - edited ‎03-18-2014 10:07 AM

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This post was written by Jenn Chen our Associate Community Manager.

 

In this day and age, we’re constantly being bombarded with information.

News? Check. Ads? Check. Media? Check. Sometimes it’s hard to know where to go to, or to find the best source to trust.

 

Here in Generation Demandforce, there’s always a lot  going on--tips, tricks, how-to’s, best practices, discussions on anything and everything Demandforce. To make using Demandforce easier for you, we decided to put all our trusted how-to’s and product information in one place.

 

We’re excited to announce the launch of our brand new Knowledge Base.  You can access the Knowledge Base by clicking on the Knowledge Base tab in Generation Demandforce, or by searching in Generation Demandforce. When you search, the results with the book icon are directly from the Knowledge Base!

 

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jurbano

Demandforce 101: Back to the Basics

by Community Manager Community Manager on ‎03-11-2014 08:00 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

Life happens. You get caught up in your work. You hire a new employee. Possibly you haven’t had time to take a look at all of the ways Demandforce can help accelerate your businesses growth. Maybe you are brand new to the Demandforce family and haven’t gotten a chance to learn your new product. Whatever your reason, sometimes we all need a little refresher. That’s where the new and improved Demandforce 101 comes into play.

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jurbano

In the Know: The Week in Social Media

by Community Manager Community Manager ‎03-06-2014 11:17 AM - edited ‎03-06-2014 12:33 PM

Screen Shot 2014-03-06 at 11.14.22 AM.pngThis post was written by Jenny Urbano, our Social Media Manager.

 

At Demandforce, we want to keep you "in the know" about the happenings in the world of social media and online marketing. We know running a business, scheduling appointments, and seeing clients means that you might miss some of the best articles out there on the web. That's where we come in. Introducing our "In the Know" series - where you can read the highlights and announcements in the world of online marketing. 

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This post was written by Lea Chatham, Content Marketing Manager at Kareo, responsible for developing educational resources to help small medical practices improve their businesses.

 

When people ask what makes a medical practice successful, a lot of providers and staff will say things like great providers or good service. They might even talk about patient engagement or the use of technology like EHRs and patient portals. But the truth is that all of these things are for naught, if there is no one on your schedule—or at least not enough people to keep the doors open.

 

Your schedule definitely ranks in the top three to five most important things you need to do well for your practice to succeed and thrive. There are a lot of advanced scheduling techniques, and we could spend all day talking about them, but they aren’t going to do you much good if you haven’t got the basics down pat.

 

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jurbano

Meet Eric: A Demandforce Postcard User

by Community Manager Community Manager ‎02-27-2014 06:00 AM - edited ‎02-25-2014 11:32 AM

This post was written by Stephanie Bowker, our Retention Marketing Lead.

 

See how the new Auto postcards are bringing in business for A+ Japanese Auto Repair Inc in San Carlos, CA. 

 

 

 

 

"Clients would just show up and say hey I got this postcard, the special is on there-I would like to take advantage of it." - Eric Sevim, Co-owner 

 

Check out our 10-step tutorial that highlights all of the new features and gives a step-by-step view of the updated postcard portal. 

 

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This post was written by Jenny Urbano, our Social Media Manager.

 

We're buzzing about the latest giveaway from our friends over at Intuit Quickbooks. You know better than anyone that online and local marketing drives in customers through your door, but sometimes everyone needs a little help. That's where Small Business Local Buzz comes into play.

 

"Between February 2nd and March 16th, small businesses will have an opportunity to win a customized marketing package worth $5,000. The prize package includes tools tailored to your business, such as a custom video, a social media consultation, and an email template – all geared to getting more customers, faster."

 

To enter, all you need to do is tell Quickbooks how your business could benefit from a little marketing buzz, 15 winners will be chosen, and sharing your entries increase your chances of a big win!

 

The best news of all is- everyone is a winner! Just for entering you will receive a free Building Buzz on a Budget guide "with tips and tricks on marketing your business. You’ll also automatically be eligible for one of six weekly $500 sweepstakes prizes. Just make sure to submit your entry before March 16th!"

 



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jurbano

It’s all about you. Helping us help you.

by Community Manager Community Manager ‎02-18-2014 09:40 AM - edited ‎02-18-2014 09:40 AM

Screen Shot 2014-02-18 at 9.38.23 AM.pngThis post was written by Leslie Morris, a contributing author to the Demandforce blog.

 

It takes a village. That’s been an often-used catchphrase ever since Former First Lady Hilary Rodham Clinton wrote a 1996 book on the subject of raising children. Fast forward 18 years. It true more than ever, and not just in way Mrs. Clinton intended.

 

This post appears on Generation Demandforce, your Demandforce community, the one-stop-destination for Demandforce knowledge. You use Demandforce in ways we would never have imagined. We are proud of your accomplishments and that Generation Demandforce is the online place to share them. It’s also a place for Demandforce customers to share best practices and build upon each other’s ideas for even more innovation and success.

 

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jurbano

What Your Mobile Communication Style Says About You [Quiz]

by Community Manager Community Manager ‎02-13-2014 08:00 AM - edited ‎02-13-2014 09:17 AM

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This post was written by Jenny Urbano, our Social Media Manager.

 

Remember when we used the phone just for talking? These days there are so many things to do on mobile devices, texting, email, social—and we all have our own preferences. According to eMarketer.com, there will be over 1.75B smartphone users world wide this year, but and everyone uses their phone a bit diffferently. Some people still prefer to pick up the phone and call their friends, while others chat the day away with text messages. Which brings us to the question—what's your communication style? 

 

Take our quiz and let us know your results in the comments below! 

 

 

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